As from November 1st 2013 at Bedford Street & Furzton Surgery we aim to help you and your family get the care you need as close to home as possible and we are always looking for ways of improving our service. With this in mind we are pleased to announce that we are now able to treat many Minor Injuries at the surgery.
When should you call the surgery?
Call the surgery when someone you care for or yourself sustains a minor injury and
· you feel that the injury is outside of the usual level of simple domestic first aid that you can provide
· you require further advice or guidance.
What types of Injuries can be treated at the surgery?
Sprains to hands, arms, legs, feet
Minor Burns – scalds and blisters
Lacerations and Minor Head Injuries – bump to your head, cuts, wounds and scratches
What will happen next?
When you call, the GP reception staff will give you an appointment time or advise what to do if an alternative arrangement would suit your needs better.
According to the urgency of your symptoms, your appointment will usually be on the same day during service opening times and may be offered straightaway.
The surgery team will also advise you on what to do if you require a different route to care, advice or guidance.
Why is this new service better?
The new minor injury locally enhanced offers the right care in the right place, first time.
Please call the surgery first, as this will ensure you get a timely appointment and minimise waiting. You and your family will be seen in reassuring GP settings rather than hospital or the Urgent Care Centre where other patients may be in need of very urgent attention.
You can telephone the surgery and a clinician will assess whether you need to be seen and treated the same day . If you are not seen and treated straight away you will be provided with an appointment when needed.