Complaints and Practice feedback

If you have a complaint about our service, in the first instant we would encourage you to contact the Practice Manager please write to us at the address below 

Miss L Lucas

Bedford Street Surgery ,4 Bedford Street, Bletchley ,Milton Keynes, MK2 2TX

If you have a complaint or concern regarding our service  please write to the Practice Manager at Bedford street surgery . Please provide a full postal address on any correspondence. If you are writing on behalf of one of our patients please ensure you enclose signed consent along with your complaint 

 We have complaints forms available at both Bedford Street and Furzton surgery should you wish to use one of these please ask at reception . 

If you feel we fail to answer your complaint then you can contact


Postal address:

NHS Commissioning Board
PO Box 16738

B97 9PT

Telephone 0300 311 22 33

We ask that patients do not leave full names of our staff on any online review or social media .If you have a complaint about a staff member we can assure you that we will fully investigate your concerns please contact the Practice Manager in the first instance.

Or you can contact the Independent Health Complaints Advocacy using the information provided below.

Independent Health Complaints Advocacy

Independent Health Complaints Advocacy

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